A
 quick search of recent scholarship about digital narratives will yield 
results for digital storytelling in the classroom, the digital 
narratives of video games, and hypertexts. However, one gap that exists 
within this scholarship is an analysis of the relationship between 
narratives of television shows and the digital narratives produced by 
their webpages and social media profiles. Do they influence and affect 
the narrative of the show itself? How do the stories presented on these 
pages change how the audience views the narrative of the show? This 
paper will examine how the digital narratives of the webpages for Once Upon a Time  and Grimm
 function: how the use of Facebook, Twitter, blogs, and interactive web 
pages create  communities from the audience, how these digital 
narratives influence the audience, and how audience input and 
contribution to these digital narratives influences the narrative of the
 television shows. I will argue that this interaction between the 
narrative of the television show, the digital narrative of the webpage, 
and the audience forms a new relationship that functions in ways similar
 to the original transmission of fairy tales and folktales. 
Frank’s
 criteria for socio-narratology are an excellent starting point for 
analyzing fairy tale television shows and the digital narratives 
associated with them. Frank lists six basic traits of narratives, five 
of which easily translate to analyzing television shows, specifically 
television shows that have oral narratives as their source material. 
SLIDE 1
- The audience comes to the media with wide knowledge base, one that is made up of multiple sources, supporting Frank’s concept of stories “depending on shared narrative sources”.
- Originally, the live, physical audience used stories, and the group interactives to create their “narrative selves” and make the stories social. Now, this occurs through the interactive mediums (discussion boards, Facebook pages, and Twitter feeds) associated with a particular show
- Shows such as Once Upon a Time, and Grimm, with their mix of romance, horror, detective and action are perfect examples that stories have no “pure genre”
- Discussion boards and fan pages allow for fans/audience to “open up a story for various interpretations and possible uses” through their detailed analysis of episodes, and with the creation of fan fiction
- Analyzing the webpages of Once Upon a Time and Grimm as contributing sources to the primary narrative, connects to soci-narratology that “analyzes how stories breathe as they animate, assemble, entertain, and enlighten, and also deceive and divide people”. Certainly anyone that has experienced a discussion board troll or a flamer, can attest to the “divide people” part.
SLIDE 3
    The viewing audience of shows such as Once Upon  a Time and Grimm
 come to these texts with a vast knowledge of folklore, often presented 
through popular culture. Perhaps they are familiar with fairy tales from
 early viewings of Disney’s adaptations, or perhaps they know the 
stories from the darker Fairy Tale Theatre
 series from the early 1980s. References to fairy tales can be seen in a
 wide range of television shows and genres: shows such as How I met Your Mother, and The Big Bang Theory. may just reference them, while others may dedicate whole episodes such as “Gingerbread” from Buffy the Vampire Slayer,  or Warehouse 13’s “Where or When”.     
Texts
 do not exist in a vaccuum, instead operating in what Brooker calls the 
“matrix”. More and more authors don’t just assume an audience’s 
familiarity with these other texts, they depend on it. For example, when
 Snow, in Once Upon a Time,
 releases a bright blue bird, the audience is meant to connect that to 
the story of the Bluebird of Happiness, as well as every animated Disney
 princess that has a scene featuring cute, woodland creatures. Just as 
authors depend on intertextual knowledge in order to understand primary 
texts, fans are  now not only interpreting texts in light of secondary 
texts but are also contributing to the narrative of primary texts.
For
 some fans, their conception of the text of the show is also formed by 
the discussion boards they post on, the fan fiction they compose, and 
the fan art they create. While fans/audience have participated in these 
secondary texts for years, technology has enabled fans/audience to 
instantly share their opinions with other fans and creators. Not only do
 the fans/audience create a community through social media, but they 
also add to the secondary texts with the creation of their own.
SLIDE 4
Zipes
 also states that fairy tales are both “an elaborate and simple 
narrative” and these tales can only be understood if “we grasp its 
hybrid nature” and how it continues to build on storytelling qualities 
of other genres (9).  He also states that “fairy tales have been changed
 while changing the media” (20). While Zipes was not specifically 
addressing Once Upon a Time and Grimm,
 or any other fairy tale based show, he might as well have. It is the 
“hybrid nature” of these narratives that is interesting as technology 
now allows an interaction between storyteller and audience, that I would
 argue has not been present since the beginning of oral narratives.
There
 is not yet a specific approach for analyzing the narratives of webpages
 such as those created for movies or television shows so I have used a 
combination of those used for the digital narratives of video games and a
 cinematic approach. Analyzing mis en scene: color values, composition, 
form, and framing all easily transfer to analyzing the narratives 
presented by the webpages of these television shows. 
SLIDE 5
For example, the background of the Once Upon a Time site
 is the same background as the opening credits. The color scheme is 
blue, which calls to mind shadows, but not necessarily the dark. The 
main page has several menus on the right hand side that frame the page: 
Preview Gallery, Full Episode, Latest Trivia, Episode Recap, and Once: 
101. Each one of these frames focuses on a close up of a character’s 
face, with the background presented as fuzzy. There is also a color 
differential in each picture between the foreground and background, 
serving to pop out the character’s face. This choice reinforces that Once Upon a Time is a character driven show.
SLIDE 6
Grimm’s
 webpage on the other hand, visually points to the grittier nature of 
the show’s mood- the background picture is the shadowy Portland forest, 
the foreground is a set of scrolling images from the show- Nick 
Burkhardt, our Grimm, featured hefting an axe; Nick researching Wesen, 
Nick and his partner Hank with flashlights investigating a crime. Each 
of these scrolling images presents a section of the story with the 
emphasis on the primary genre (detective/mystery). The lighting is dark,
 and the color scheme uses dark greens and blacks. the resulting 
atmosphere is foreboding.
    The Once Upon a Time
 website is fan oriented and adds a lot to the existing narrative of the
 show with its additional information. It contains blogs based on 
characters/episodes where the fans/audience are encouraged to point out 
things that the writer (of the blog) may have missed. There are 
announcements for live Tweet events where fans/audience members can use a
 hashtag #UnlockTheMagic to get clues on episodes, or get looks at 
future scripts. The show’s webpage also has trivia quizzes, Snows 
Gallery (Sic), and a discussion board. The discussion board, not 
surprising given the nature of the storytelling on the show, focuses 
mainly on speculation about what Storybrooke characters are what fairy 
tale counterparts, what the relationships are between these characters, 
and who unrevealed characters could be.
This
 interactive section of the sites is billed as “Your 24/7 fan portal to 
the real time conversation surrounding Once Upon a Time”. However, while
 the live Tweet events and discussion boards create a sense of audience 
and narrative interaction that replicates an approximation to the 
original oral narrative/audience interaction, the language of the 
interactions,  interestingly, places it firmly under publicity rather 
than narrative.
SLIDE 7
 Every week there is a new episode, someone prominently featured with 
the show live tweets either the East Coast or West Coast showing. Recent
 Live Tweets have featured Jane Espenson, Ginnifer Goodwin, and Lana 
Parilla. The language of both Espenson and Goodwin’s Tweets fall firmly 
under marketing- language such as “It’s On!”, and “Watch” as well as 
repeated use of the #OUAT hashtag and even @ABC_Publicity make it clear 
that the purpose of these Tweets is to increase the show’s profile, and 
publicize that evening’s episodes. 
SLIDE 8
In
 contrast, when Lana Parilla, the evil queen Regina, live Tweeted an 
episode, her Tweets appeared more personal, more along the lines of the 
commentary track on a DVD, making personal comments and connections to 
the scenes in the episode as it aired. However, even her Tweets make 
frequent use of the @ABC_Publicity, @DIsney, and @Disneyland with the 
purpose of publicizing the show, and its owner. It is impossible to know
 whether the tone and language of these Tweets is something that the 
cast members/writers have been directed towards, or whether they are the
 choices of the those involved. 
SLIDE 9
Of
 interest is the similarity between the marketing heavy language in the 
Tweets of the official @OnceABC account with those of the 
actors/writers. It is clear that the purpose of the Tweets is to add 
incentive to people watching the episodes in read time, and to provide 
the feeling to fans that they are interacting with their favorite 
characters or writers, whether or not this feeling is real. While no 
real relationship exists, this does not seem to matter to fans, who 
eagerly participate on both Facebook and Twitter. Conclusions as to how 
influential the fans/audience’s input is on the narrative, such 
conclusions are anecdotal at best without confirmation from the 
authors/creators, which is problematic.
For instance, the favorite character of the Huntsman recently returned to Once Upon a Time
 in the flashback heavy episode, “Welcome to Storybrooke”. Was he 
brought back because the fans have flooded the discussion boards, 
Facebook page, and Twitter feeds begging the creators to find a way to 
bring him back, or was his return planned out months ago in keeping with
 the storyline? Given the reputation for long arc storytelling that Lost writers/creators Edward Kitsis and Adam Horowitz have, it would not be hard to argue that they planned out this return. 
Perhaps a clearer example of the impact of fans on the narrative would be when Grimm
 premiered Season 2 this past fall. There was an elaborate opening 
narrative over the credits that provided background on the main 
character Nick. The fan/audience reaction to this new narrative was 
swift, overwhelming, and negative. Discussion board threads were full of
 criticism. By episode 4 “Quill”, the narration was pulled, and replaced
 with a shorter opening that featured the same images, but with the 
narrative track removed. It’s hard not to draw a connection between the 
two. Short of an interview with the creators that addresses what 
specific decisions are informed by fan/audience feedback, there is no 
way to know definitively. 
SLIDE 10
The Grimm website, while not as well organized as Once Upon a Time’s,
 offers more (although also more controlled) information. There are a 
lot of “Exclusives” such as background information on Grimm and Wesen 
history, Grimm Guide to episodes, interactives of both Aunt Marie’s 
trailer and the Spice Shop. There are also photo exclusives, video 
exclusives, games, and behind the scene looks. 
SLIDE 11
While
 Grimm’s webpage does feature a blog, it is a Production Blog, and while
 there is a place for fan/audience comments, there is no fan/audience 
created blog. There are few blogs that have comments on them, and it is 
hard to tell if this is because the webpage is disorganized and the 
production blog is buried, if it’s because the blog is monitored closely
 and comments have been deleted, or if fans simply don’t find it 
engaging and therefore don’t comment. In comparison to the Once Upon a Time board
 the Production Blog appears less used, and therefore, a less likely 
source of either fans/audience creating communities or of 
interpretations of the narratives. 
    
   
 A better place to see fan/audience interaction is on the Twitter feed 
of @NBCGrimm, or to follow the #Grimm. The Twitter interactions, 
especially when the creators, writers, and actors are tweeting, gesture 
towards the paradigm of storyteller ←-> audience, as @OnceABC and 
#OUAT does. Three main stars, Sasha Roiz, David Guintoli, and Bree 
Turner, often Tweet reminders of upcoming episodes, short notes and 
pictures from set, and thank yous to the fans for watching. Notably 
absent on Twitter is Silas Weir Mitchell, who plays fan favorite, 
Monroe. The tone of the Grimm actors seems more interactive, although 
there is still the publicity language of hashtags with #Grimm,  and 
Twitter mentions of other Grimm
 actors. @Grimm’s Tweets provide video clip links, questions to fans 
that ask for their opinion, and are geared towards increasing interest. 
The tone of their Tweets is similar to @OnceABC, the purpose is to 
encourage viewership, and while both have the appearance of “true” 
interactions with fans/audience, the marketing/publicity language belies
 this. Again, the interaction and sense of community appears to be more 
illusory than real.
SLIDE 13
The
 Facebook fan pages of each show are pure marketing vehicles- fans are 
allowed to post, but it is moderated. The majority of the posts are done
 by the author, and act as marketing- there is a strict control of how 
the story on the Facebook page is presented. The Facebook pages offer 
much of the same material as gets posted on the official Twitter 
accounts of both shows- language meant to increase interest, links to 
video clips, and both reminders and “talking up” for upcoming episodes. 
If fans/audience are watching their episodes online, they are also able 
to click on the screen and share on either their own Facebook or Twitter
 accounts that they are watching the episodes. While both Facebook and 
Twitter would seem to create a connection through the storyteller ←> 
audience interaction, it is an illusion. Fans/audience may feel as 
though they are creating a relationship, but the lack of specific 
response from the actors/writers, the distant language of their postings
 and tweets, as well as the marketing/publicity language used, all 
points towards this technology being used simply as a tool.

According
 to Zipes, “Storytellers strive to make themselves and their stories 
relevant, and if they succeed, those stories will stick  in the minds of
 the listeners, who may tell these stories later and contribute to the 
replication of stories that form cultural patterns (5). One of the main 
purposes of the digital narratives created by the Facebook fan pages and
 Twitter feeds for Once Upon a Time and Grimm is
 to make themselves relevant. Likewise, the additional information 
provided in the digital narratives of the webpages of the shows 
themselves seek not only to contribute to the the primary text, but to 
also encourage fans/audience to create and participate in the secondary 
texts.
One
 of the difficulty in analyzing the secondary texts of these shows is in
 determining how much of the content is driven by the narrative of the 
show, and how much is smart marketing by the studios.  Who the 
storyteller is. Is it the studio executive who insists that their cast 
members Tweet to increase the show’s profile? Or is it the writers that 
write specific, additional content just for the webpage and the fans? As
 is often the case with television or film, the question of what is 
driving the content is worth acknowledging. 
There’s
 a counterargument to be made, that the use of Twitter, and Facebook are
 not part of the narrative of the show, being only marketing tools used 
by the studios. That only the shows’ webpages can be seen as secondary 
texts and digital narratives. I would argue that because of the 
participatory nature of both Twitter and Facebook, and because of the 
sheer number of conversations fans/audience are involved in, that it is 
necessary to view these interactions as part of the intertextual matrix,
 because again, these narratives do not exist in a vaccuum.
Right
 now, there is no way to measure whether or not shows being talked about
 on social media are actually successful, or reaching an audience. This 
will soon change though as Twitter and Nielsen are joining together this
 fall with the Nielsen Twitter TV Rating which will track “how social 
media is affecting TV viewing” (Stransky 33). However, the push through 
social media by networks does create “a must-watch community atmosphere.
 Now networks and showrunners hope to replicate that effect by making 
their real-time airings as relevant as they were before the advent of 
the DVR” (Stransky 33). Nowhere does it mention the narrative, but the 
emphasis here is on creating community. Once these numbers become 
available, future research could examine them and it would be of 
interest to examine the language of the social media to see if a 
determination could be made as to “marketing” versus “narrative” 
language.
As
 analyzing the discourse or narratives presented by webpages, 
particularly webpages that are connected to primary narratives is 
relatively new, there is much to be explored.  Examining how the 
language of these digital narratives differs from more traditional 
narratives, the problem of authorship of the webpages and other 
secondary texts and how or if this authorship is different from the 
authorship of the primary texts, as well as the complication of 
corporation/studio as author are all topics that need to be explored.
Works Cited
Stransky, Tanner. “Pretty Little Phenom”. Entertainment Weekly #124B 1 March  2013. Print.
Zipes, Jack. The Irresistible Fairy Tale” The Cultural and Social History of a Genre. Princeton University Press, 2012. Print.
 
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